REPAIRS

 Repairs

    Please be sure to ship the package with a carrier that can provide tracking and insurance. Typical turnaround time FOR REPAIRS – with shipping – is about three (3) weeks, but may be longer during and before duck season. For faster turnaround, please use an expedited shipping service (such as overnight or 2nd day). Expedited orders will receive priority processing whenever possible.

Include a note with your name, a physical return address, phone number, what you are sending in and why, and what you would like to have happen. The call will be evaluated and if repair needs to be charged we will contact you at the number you have provided.   If the item is deemed irreparable and the call has sentimental value, and you would like to have it returned to you rather than being issued a credit or replacement, please make this very clear to us in your letter.

Please note that we ship all products back to you with a tracking number and request that you ship all products to us in the same manor.

 Please send the item to:

New Vision Game Calls

2940 East F.M. 837

Palestine Texas 75803